Hazy bet's Privacy Policy — Your data is completely secure

Welcome to hazy bet (hazybet.onl). Our Privacy Policy explains what information we collect, how we store it, and the purposes for which it is used. This Privacy Policy applies to the hazybet.onl website, mobile app, and all of our online services.

Hazy bet believes your personal data belongs to you. We never sell your information commercially or share it with irrelevant third parties without your consent. This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

• This policy was last updated in January 2026.
• Registered users will be notified by email whenever the Privacy Policy is updated.
• This policy is developed in accordance with international data protection standards.
• This policy has been published in Bengali for Bangladeshi users.

Hazy bet collects user information in several ways — directly from what you provide, automatically through your use of the platform, and from third-party sources. The table below clearly outlines the types of data collected and their sources.

We never store your full payment card number or banking password. All financial information is processed through PCI-DSS compliant payment gateways.

Hazy bet uses your information only for specific, necessary purposes. We follow a data minimization principle — we collect only what is required to operate our services. Accepting this Privacy Policy does not give us free rein over your data; every use has a lawful basis.

• Identity information is used to create, verify, and manage your account.
• A government-issued ID is verified to complete the KYC (Know Your Customer) process.
• Payment information is used to process deposits, withdrawals, and financial transactions.
• Transactions are monitored to prevent money laundering and fraud.
• Gaming activity data is used to deliver a personalized gaming experience and relevant bonus offers.
• Contact information is used to improve customer support services.
• Gaming patterns are analyzed to support responsible gaming monitoring and protective measures.
• Data is also used to meet legal obligations and prepare reports for regulatory authorities.

Hazy bet never sells your personal data to third parties. However, in limited circumstances and under strict agreements, certain information may be shared with trusted partners. Each instance of data sharing has a defined legal basis and clear boundaries.

• Payment Processor: Only the minimum required information is shared with payment gateways such as bKash, Nagad, or Rocket to process transactions.
• KYC Partner: Approved third-party services are used for identity verification.
• Game Software Provider: Limited session data is shared for game operation purposes.
• Legal Obligation: Disclosure of information is mandatory when required by a court order or government directive.
• Fraud Prevention: Information on suspicious activity may be shared with cybersecurity authorities.

Hazy bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. We use several types of cookies.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

Hazy bet uses industry-leading technology to protect your data. Our security framework is multi-layered — not just a single barrier, but multiple levels of protection working together.

• All data transmissions are secured with TLS 1.3 encryption.
• Stored data is encrypted using AES-256 encryption.
• Passwords are stored using the bcrypt hashing algorithm — never in plain text.
• Two-factor authentication (2FA) is available to secure your account.
• Regular security audits and penetration testing are conducted.
• Automatic alerts are sent for suspicious login attempts.
• Our data centers comply with ISO 27001 certified security standards.
• Staff access to data is restricted on a need-to-know basis.

You have full rights over your own data. hazy bet complies with international data protection laws and guarantees the rights listed below. Contact our support team at any time to exercise any of these rights.

• Right to Know: You can request to know what data we have stored about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under specific conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request a temporary pause on the processing of your data.
• Right to Portability: You can export your data in a structured format.
• Right to Object: You may opt out of marketing communications at any time.

Hazy bet does not retain your data longer than necessary. Retention periods vary by data type, depending on legal obligations, the nature of the service, and operational requirements.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Hazy bet strictly prohibits use by anyone under the age of 18. We do not knowingly collect or process data from minors. Age is verified at registration, and additional KYC checks are carried out in cases of suspicion.

• Date of birth verification is mandatory at registration.
• Age is verified through a government-issued ID.
• If a user is identified as a minor, the account is immediately suspended and their data is deleted.
• Parents and guardians can report suspicious activity.

Hazy bet reserves the right to update this Privacy Policy when necessary. Changes may arise from new legal requirements, expanded services, or security improvements. We will notify you in advance of any significant changes.

• The "Last Updated" date will always be displayed at the top of the page.
• You will receive an email notification for any significant changes.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• Previous versions are available upon request.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team. We communicate in Bengali and are committed to resolving issues promptly.

• Live Chat: Instant support available 24/7.
• Email: [email protected] — response within 24 hours.
• Privacy complaints are targeted for resolution within 7 business days.
• If you are unsatisfied with the resolution, you may request third-party mediation.